We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied with your purchase, please review our return policy below.

Timeframe: You may return any item within 15 days of the delivery date for a full refund. Condition of items: All items must be returned in their original condition, unused, and with all original tags and packaging intact. We reserve the right to reject any returned item that does not meet these requirements. Restocking fee: A restocking fee of 10% may apply to all returns. This fee will be deducted from the refund amount. Shipping costs: The customer is responsible for all shipping costs associated with returning the item. Refunds: Refunds will be issued within 10 business days of receipt of the returned item. Refunds will be issued to the original payment method used for the purchase. To initiate a return, please contact our customer service team at info@nyidol.net. We will provide you with instructions on how to return the item and issue a return merchandise authorization (RMA) number. Please note that items returned without an RMA number may be rejected.

Thank you for shopping with us. If you have any questions or concerns, Please feel free to reach out to us via email or give us a call at (212) 997-9797 and we will be happy to assist you.